Business Solutions

TelOne Omni Contact Centre

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Description


TelOne Omni Contact Centre offers outsourcing services. We have a robust well experienced contact centre team ready to scale your business to greater heights

Why choose TelOne Omni Contact Centre

  1. Well experienced team of professionals ready to serve
  2. Solutions meet your business needs
  3. You can focus more on the core of business
  4. Strong network infrastructure

 

Our service offering

We are not just another business process outsourcing provider. We are a people company, built on the power of human connections. Whether that’s with our employees, our clients, our clients’ customers or our wider communities, to us every connection is important. Because better connections mean better outcomes for all.

Inbound Support Service

Provides customers with a single point of contact for all their services inquiries. the agents handle the incoming calls and social media queries on product and service issues on behalf of a client.

Rent a Chair

Customer brings in their own Contact Centre Agent and TelOne provides a chair, phone, desktop and all the supporting infrastructure and contact center ambience for service provision by clients.

Outbound Support Service

Outbound Support consist of the following:

  • Telemarketing services
  • Service follow ups calls
  • debt collection services
  • Data entry services
  • Back-office services

 

For more details on this service please feel free to contact the Omni contact Centre Team on:

Call or WhatsApp             

+263719700948 or +263719700949

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