Consumer & Corporate Support

Consumer & Corporate Support


For Consumer support, contact our 24 hour contact centre on our Tollfree number 950 from any TelOne landline, or 04 700950 from any other network.



Whatsapp: 0718700950


Corporate Support Unit

The TelOne support team is at your service and you can contact them anytime

Tel: +263 4 790101



Alert Me service

You can now receive notifications on your home internet bundle usage and balance. To register;

  • Visit the TelOne Self-service portal (
  • Click on subscribe to notifications
  • Enter your mobile number, account/Landline number and email address
  • Click on subscribe