We are in the process of upgrading our exchanges, taking place in phases resulting in the modification of area codes and landline numbers across the country with the aim to provide world class communication and ensuring that you get more from your landline.
TelOne has launched a $4million TelOne Data Centre which is a sub-project of the National Broadband (NBB) Project under the $98 million China Exim Bank facility. TelOne is in the process of transforming its business model from a fixed landline provider to a broadband-based business.
Renowned International Customer Service guru John Tschohl held a two day seminar on delivering exceptional service from the 28th to the 29th of March 2017. The seminar saw participants from across industry taking part. About 200 delegates attended the seminar and the challenge was posed on all participants to develop and maintain a service culture.
TelOne has donated 100 bins to Beitbridge Municipality as part of its Corporate Social Investment (CSI) initiatives for the year 2016-2017. Beitbridge is the sixth stop after Harare, Bulawayo, Mutare, Nyanga and Masvingo under the TelOne Provide-A-Bin campaign across the country.
TelOne recently officially opened a state of the art Client Service Centre in Bulawayo. The launch of the client centre is part of the continuous efforts by TelOne to improve customer experience through enhanced modern touch points, enhanced convenience and reduced effort for customers as we make them the centre of the business.
The Deputy Minister of ICT, Postal and Couriuer Services last week conducted a ground breaking ceremony for the TelOne Bulawayo-Beitbridge Backbone Fibre Project at Esigodini, Umzingwane.
The marriage between TelOne and the dormitory town of Chitungwiza which has continued to grow from strength to strength over the years has been given a boost by the modernisation project being implemented by TelOne.
Girls engage with a TelOne female Engineer during the Girls in ICT celebrations in Figtree